The ecosystem we plug into
Sources: Atradius Payment Practices Barometer UAE 2025; UAE Decree-Laws 31/2021 & 50/2022. Audit turnaround is a Wusala service commitment.
We know what an aging report really is.
It isn’t a list of debts. It’s a map of the relationships your business is built on — which is why it sits in a drawer. These are the four thoughts we hear last, and only in private.
“He owes me AED 400,000. He’s also 28% of my turnover.”
The biggest overdue balance almost always belongs to the best customer. That isn’t bad luck — big accounts get long terms and get forgiven for taking them.
“It’ll look like we can’t manage our own book.”
To the bank, to the board, to the family. Needing help to get paid feels like an admission — so the ledger ages quietly instead.
“I don’t know what they’d say in my name.”
Handing over an aging report feels like handing over your reputation to a stranger with a script you’ve never read.
“If I start, where does it end?”
One letter, and a relationship you spent nine years building becomes a file. So the invoice sits there for another quarter.
Every one of those is a reasonable fear. None of them is a reason to wait — and none of them describes how we work. You keep the relationship. We do the asking.
Credit control belongs outside the sales relationship.
Every large company on earth separates the two — not to be harder on customers, but to keep the commercial relationship clean while somebody else does the asking. Mid-market firms rarely have that department. That is precisely what we are.
- Every call is personal. You are the one asking.
- Every “next week” is one you have to accept — and remember.
- Your commercial conversation and your money conversation are the same conversation.
- Every escalation has your face on it.
- So the call doesn’t get made, and the invoice ages.
- The asking is done by a function whose only job is the ledger.
- You keep the relationship, the goodwill and the next order.
- You can call their MD and say: “help me get my credit people off your back.”
- Escalation is procedural, not personal — and never without your word.
- The conversation happens. That is the whole difference.
You stay the good guy. And you still get paid.
It doesn’t only release cash. It releases revenue.
Recovery is the visible benefit. The larger one is what a working credit function does to the top line — because credit control isn’t an administrative cost, it’s the thing that lets you sell on terms without fear.
Your sales team sells again
Hours spent chasing payment are hours not spent selling — and a rep who is also the debt-chaser will quietly avoid his best accounts. Take the ledger off the sales floor and the pipeline reopens.
You can say yes to more customers
With credit limits, onboarding checks and terms discipline behind you, you can extend credit confidently to accounts you would otherwise have declined. Controlled risk is how you win business, not how you avoid it.
You price the slow payers instead of losing them
Once you know who structurally settles at 120 days, that becomes a pricing and terms decision — not a rejection. The customer stays. The cost of carrying him stops being yours.
Freed capital buys stock, not interest
Working capital released from the ledger goes back into inventory, headcount and trade — instead of servicing an overdraft that exists only because your customers pay late.
The cost of getting paid late is measurable.
We lead with the data, not a handshake photo. Every figure below is public and cited.
From aging report to recovered cash — and intelligence.
Free 48-hour read
Send your aging report. Nobody is contacted. We score every invoice — recoverable, disputed, at risk — read the ledger back to you, and quote the exact fee.
You set the rules
You name the accounts we never touch, approve the wording that goes out, and keep a veto on every escalation. We work inside your lines, not around them.
Amicable resolution
Professional, courteous engagement as your appointed credit-control function. Most B2B money is resolved here — without a courtroom, and without you ever being the one who had to ask.
Escalation, only on instruction
Where you instruct it in writing, licensed UAE advocates file under LPOA. Payment orders in as little as three business days. Never by default.
Care isn’t a promise. It’s a set of limits on us.
Every firm in this business says it will be careful with your customers. So instead of adjectives, here is what we contractually cannot do.
You name the accounts we never contact. Strategic customers can be excluded entirely.
Nothing goes out in your name without your approval of the exact wording.
You are copied on every communication we send.
No legal step is ever taken without your written instruction.
We identify ourselves as your appointed receivables partner — never as debt collectors.
You may withdraw any file at any time, at no charge.
Your customer’s funds never pass through our accounts. They are paid directly to you.
We will tell you when not to pursue — even though we earn nothing by saying it.
The last one costs us money and we mean it. If a file should be renegotiated or written off rather than pursued, we will say so — a firm that only ever tells you to collect isn’t advising you.
Read all ten, in full →One mandate. The full recovery stack.
Receivables Audit
A free, scored read of your ledger in 48 hours — concentration, terms drift, payer behaviour and what's recoverable. Nobody is contacted.
Outsourced Credit Control
We become the function you don't have: courteous, structured engagement with your customers, inside the rules you set. Success-only fees from 10%.
Legal Enforcement
Licensed advocates, payment orders, cheque cases and execution — managed end-to-end, and only ever on your written instruction.
Portfolio Optimisation
Credit limits, onboarding checks, terms discipline and early-warning flags — so you can extend credit to more customers, not fewer.
Customer Resolution Portal
A dignified self-serve door for your customer to verify, pay, plan or dispute — protecting your relationship and your brand.
Built for the sectors that carry the UAE’s receivables.
We grow through the people who already hold the ledger.
e-Invoicing & ERP
ASPs on PINT-AE / Peppol and accounting platforms — clean data at the source.
Payments & rails
Card, Aani and request-to-pay flows for frictionless settlement.
Law firms & notaries
Licensed UAE advocates and notaries for enforcement and execution.
Trade-credit insurers
Coverage and claims coordination on insured receivables.
Accountants & auditors
Referral partners who see the aging ledgers first.
Government & courts
Execution channels and the AECB credit-reporting ecosystem.
A published rate card. Success-only fees.
The audit is free. In Phase 1 you pay only when we collect — a success fee scaled to how old the debt is.
Indicative standard rates; the fee for your mandate is confirmed in writing. Recovery outcomes vary and are never guaranteed.
Portfolios
A large book is not a stack of aged invoices. Where a single portfolio is placed in one mandate, the rate is set by its size rather than its age.
Portfolio mandates are tailored to the composition of the book and confirmed in writing. The 48-hour assessment is free at any size, and no fee arises unless we collect.
Send the ledger. Nobody gets contacted.
The audit is a read, not an action. No customer of yours hears from anyone. In 48 hours you’ll have what your ledger says about your business, what’s recoverable, and the fee — then you decide whether anything happens at all.